Need an update on your car?
Our dispatch team can help with pickup, transit and delivery updates. Have your tracking number or shipment reference ready when you get in touch.
Opening your status request…
A real team. A direct line.
Talk to dispatch about your move.
A direct line to dispatch.
Share your name, shipment reference and pickup or delivery locations so our team can identify your shipment.
Plans changed?
Contact us promptly about pickup access, contact changes or timing. Scheduling depends on carrier routing and availability.
Understanding the journey
What shipment statuses mean.
These describe the shipping process. They are explanations, not the current status of your shipment.
Quote Received
Your inquiry details have been received for review.
Scheduled
Shipment details and pickup arrangements have been coordinated.
In Transit
The carrier has picked up the vehicle and is transporting it.
Delivered
The vehicle has arrived and delivery has been completed.
SMC Xpress, LLC · MC 1785447 · USDOT 4510172