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Good to know
Your questions, answered.
How does car shipping work?
Request a quote with your pickup and delivery ZIP codes, vehicle details and preferred timing. After you confirm the shipment, we arrange a licensed, insured carrier. The driver coordinates pickup and delivery, with a vehicle inspection and Bill of Lading at both ends.
How much does it cost to ship a car?
The price depends on the route, vehicle size and condition, open or enclosed transport, pickup window and carrier availability. An estimate is a starting point; the shipment price and any fees must be confirmed before booking.
What is the difference between open and enclosed transport?
Open transport carries vehicles on an open trailer and is usually the more economical option. Enclosed transport adds protection from weather and road debris and is often chosen for classic, luxury and high-value vehicles.
Is my vehicle insured during transport?
Assigned carriers carry cargo insurance, which we verify before dispatch. Coverage, exclusions and the claim process depend on the carrier policy and are disclosed for your shipment. Inspect the vehicle at delivery and document any damage on the Bill of Lading.
How long does shipping take?
Transit time depends on distance, the carrier route, road conditions and scheduling. Planning examples are roughly 1–3 days for short routes, 3–6 for medium routes and 7–10 for long routes. These are not guaranteed delivery windows; confirm the estimated schedule for your shipment.
When is payment required?
Payment timing and accepted methods are specified in your service agreement or invoice. Requesting an estimate or emailing shipment details does not automatically charge you or confirm a booking.
Can I ship personal items inside the car?
Prepare to ship the vehicle empty. If you need to carry personal items, ask dispatch before pickup. Carrier restrictions may apply, and personal belongings are generally not covered by the carrier’s vehicle cargo insurance.
Do I need to be present at pickup and delivery?
You or an authorized representative should be available at both locations to inspect the vehicle and sign the Bill of Lading. Let dispatch know who will be meeting the driver.
What if my car is not running?
Tell us before booking if the vehicle does not run, roll, steer or brake, or needs special loading equipment. We will confirm whether a suitable carrier can handle it and explain any additional cost.
What happens if I need to cancel?
Contact us as soon as your plans change. A dispatch or cancellation fee may apply if a carrier has already been assigned. The cancellation terms disclosed with your booking control your shipment.
Can you ship luxury or classic cars?
We can arrange enclosed transport for classic, exotic and high-value vehicles, subject to carrier availability. Tell us about clearance, modifications and any handling requirements before booking.
Why choose Ship My Car Express?
Ship My Car Express is the public brand of SMC Xpress, LLC, a vehicle transport brokerage. We focus on clear pricing discussions, carrier selection, door-to-door coordination and personal support. Our published identifiers are MC 1785447 and USDOT 4510172.
Choosing your options
A little help with the details.
Which vehicle category should I choose?
Motorcycle: Bikes & scooters. Examples: Honda, Yamaha, Harley-Davidson. Car / Sedan: Sedans, coupes & hatchbacks. Examples: Toyota Camry, Honda Civic, station wagons. SUV / Pickup: Standard SUVs & pickups. Examples: Toyota RAV4, Ford F-150, Chevrolet Silverado. Large / Oversized: Large SUVs & pickups. Examples: Ford Raptor, Ram TRX, lifted or extra-wide trucks. Van: Cargo & passenger vans. Examples: Mercedes-Benz Sprinter, Ford Transit, Ram ProMaster. Luxury: Luxury & exotic vehicles. Examples: Lamborghini, Ferrari, Ducati Superleggera. Add unusual dimensions, modifications or loading needs in your note so our team can confirm the right equipment.
Which categories can use enclosed transport?
The online calculator offers Open transport for Van and Large / Oversized. Other categories, including Luxury, can select Open or Enclosed. Luxury vehicles with unusual dimensions or clearance need individual equipment confirmation before booking; choosing Luxury does not guarantee that a particular vehicle fits an enclosed trailer.
What does no transport preference mean?
Either open or enclosed transport works for you. This option is available when both transport types can be selected for your vehicle category. Our team will confirm the transport type and final price with you.
What counts as running and driving?
The vehicle starts and can be driven onto a carrier. It should roll, steer and brake normally. Select a non-running vehicle if it cannot be driven onto a carrier or needs a winch or other loading equipment. Tell our team if it cannot roll, steer or brake; loading suitability and any additional cost must be confirmed.
SMC Xpress, LLC · MC 1785447 · USDOT 4510172
